Returns & Exchanges

At Iron Neck, we stand behind our training equipment and offer a 30-day return window for products in original condition to ensure you achieve your performance goals. If you are not completely satisfied with your purchase, we make the exchange and return process seamless and straightforward.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is authorized, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.